{"id":7009,"date":"2011-12-20T07:35:50","date_gmt":"2011-12-20T15:35:50","guid":{"rendered":"https:\/\/pdxinjurylaw.com\/?p=7009"},"modified":"2025-05-05T05:49:12","modified_gmt":"2025-05-05T12:49:12","slug":"travelers-insurance-claims-injury","status":"publish","type":"post","link":"https:\/\/pdxinjurylaw.com\/es\/travelers-insurance-claims-injury\/","title":{"rendered":"Reclamaciones al seguro Travelers de Oreg\u00f3n por da\u00f1os personales"},"content":{"rendered":"

Travelers offered their first car insurance policy in 1897 to a man named Gilbert Loomis. He was a mechanic who built a one-cylinder car, and Travelers Insurance Company sold him a policy to protect him in the event of personal injury or loss of life. Since then, Travelers have grown to become one of the ten largest car insurance companies in America<\/strong>, with almost 3% of the entire market. They directly employ more than 30,000 people and have 13,000 independent agents scattered across the country. Travelers is a component of the Dow Jones Industrial Average and is ranked at around the 100-mark of the Fortune 500. They have the financial resources their founder, James Batterson, could never have imagined when he opened the doors in 1865, but when it comes to Travelers Insurance Oregon claims, does the company with the red umbrella logo really provide good \u201ccover\u201d to its customers?<\/p>\n

Travelers Insurance Called “About Average”<\/strong><\/p>\n

In Oregon, Travelers Insurance customers can file claims online, get service (allegedly) 24 hours a day, and Oregon is also one of just four states, along with Illinois, Ohio and Virginia, where drivers can sign up to Travelers\u2019 \u201cIntelliDrive\u201d program, which offers additional discounts to low mileage drivers.<\/p>\n

In spite of this, customer satisfaction with Travelers is lukewarm at best. In a J.D. Power and Associates press release in October, 2011, Travelers received a score of 848 points out of a possible 1,000, in a survey of more than 11,000 customers. That score ranks just two points above the industry average and in all, the company could fare no better than eighth out of the 25 companies included in the survey. The J.D. Power Circle Rating was three out of five, which gives them a mark of \u201cabout average.\u201d<\/strong><\/p>\n

Travelers Accused of Inflating Prices<\/strong><\/p>\n

Travelers was named as a defendant, along with a number of other large insurance companies, in a lawsuit which accused them of bid rigging, in order to falsely inflate premium prices.<\/strong> The company was also involved in a scheme whereby they paid brokers profit-sharing commissions in addition to standard commissions, in order to steer so-called independent brokers towards recommending and selling Travelers policies to customers who knew nothing of the commission arrangements. The courts considered this practice to be contrary to the best interests of the insurance company\u2019s customers. Travelers pleaded guilty to the charges and agreed to pay a multi-million dollar settlement.<\/p>\n

Other Travelers\u2019 practices which have drawn the ire of various state agencies and consumer groups include:<\/p>\n